Resources

Guides for practice owners and administrators

Practical writing on medical billing, denials, A/R, credentialing and healthcare revenue. New guides are published here as they are written.

A practice manager reading an RCM guide on her tablet
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Two billing specialists reviewing claims on a computer in a clinic office

RCM guides

How the revenue cycle works end to end, and where practices lose money in it.

Coming soon
An analyst reviewing denial trend reports at her desk

Denial management

Root-cause categories, appeal strategy and prevention.

Coming soon
An A/R specialist following up with a payer by phone

A/R and collections

Prioritization, aging thresholds and patient balance workflows.

Coming soon
A coding specialist reviewing a patient record on a tablet at his desk

Coding education

Specialty-specific coding pressure points.

Coming soon
A practice leader shaking hands with a partner on an agreement

Payer updates

Policy changes worth knowing about, when they affect payment.

Coming soon
A front-desk coordinator checking in a patient with a tablet

Case studies

Published only with verified numbers and client permission.

Coming soon

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